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SaaS business

updated on:

21 Aug

,

2024

How to Start a Tech Startup in 9 Steps: Your In-Depth Roadmap

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Finding a reliable, step-by-step guide on how to start a tech startup can be overwhelming. Our article solves this by offering a comprehensive taproot post with dozens of links to in-depth resources for each stage of your journey. 

As a UI/UX design agency for SaaS, we used our extensive experience with over 100 tech startups to ensure you have everything needed to succeed, all in one place. 

Let’s get through all these nine steps!

1. Idea Validation and Market Research

Every tech startup begins with a spark of inspiration. But turning that initial idea into a viable business is where many aspiring entrepreneurs stumble. How do you know if your concept has real potential? Does it need to be completely revolutionary, or can you improve on existing solutions? And once you have an idea, what's your next move?

These are the critical questions we'll tackle in the first step of the journey of starting a tech startup. 

Identify Problem: Define the specific problem your startup will solve. 

The main goal of any tech solution is to make the lives of its users easier. So, begin with finding an issue that’s important to you and that you think can be solved with a technological approach. You’ll need to turn it into a clear and solid concept.

The good news is that despite the common belief, tech startup ideas don’t have to be completely original to be successful.

  • First of all, any idea is going to change over time as you learn your user's needs in practice and iteration. 
  • Secondly, most successful entrepreneurs improve existing ideas rather than inventing something entirely new. It’s often more about high-quality execution than just being unique. Look at the 2024 list of fastest-growing SaaS startups. You'll notice that many don't offer a unique product, but rather a better version of an existing solution.
  • Finally, unique tech business ideas often struggle because there's simply no market demand for them yet.

Research Market: Analyze the market size, growth potential, and key players.

Once you've identified a problem, it's crucial to understand the market you're entering. Start by estimating your Total Addressable Market (TAM) – the overall revenue opportunity for your product. This gives you a sense of the market's scale and your potential for growth.

a scheme showing the correlation between Global market ($125 billion) and total addressable market ($20 billion) example.
Image credit: corporatefinanceinstitute.com 

Next, dive into market trends and growth projections. Look for data on how the market has evolved over recent years and forecasts for future development. This information helps you understand whether you're entering a growing, stable, or declining market.

Don't forget to consider regulatory factors, technological advancements, and economic conditions that could impact your market. Tools like industry reports, government databases, and market research platforms can provide valuable insights.

Remember, a large market with strong growth potential is attractive, but also consider niche markets where you can dominate a specific segment.

Customer Development: Conduct surveys, interviews, and focus groups to understand customer needs and validate your idea.

Great tech startup ideas often seem brilliant to their creators, but may not resonate with a large enough audience to be profitable. To avoid investing time and money into a product nobody wants, it's crucial to validate your idea with potential customers early on.

  1. Reach out to your target audience with well-crafted questions to gauge interest and identify pain points.
  2. Have in-depth conversations with potential users to understand their needs, challenges, and expectations.
  3. Gather small groups to discuss your idea, providing valuable insights and diverse perspectives.

By engaging with real people, you'll either confirm your idea's potential or gain insights to refine it. This process helps ensure you're building something people actually need and are willing to pay for.

Competitive Analysis: Identify competitors, their strengths, weaknesses, and market positioning.

Next, you need to know if the problem you are going to solve with your product isn’t already solved by numerous successful competitors. Even though your tech company ideas doesn't need to be entirely unique, you still need to find your edge and understand where you can improve on existing solutions.

Identify key players in your space, including direct competitors and adjacent solutions. Study their business models, strengths, and weaknesses. Look for gaps in their offerings that your startup could fill.

Remember, the goal isn't to copy competitors, but to learn from them and identify opportunities to differentiate your startup. Your analysis might reveal ways to offer better features, improved user experience, more competitive pricing, or superior customer service.

2. Business Planning

While addressing user needs is crucial, remember that starting an IT company means building a business in the first place. Your goal is to create a prosperous and profitable project. So, business planning will be your roadmap to the project’s future, helping you navigate challenges and capitalize on opportunities.

Mission and Vision: Clearly define your startup's mission and vision. 

Your mission statement should articulate your startup's purpose and primary objectives, while your vision paints a picture of what you aim to achieve in the future. Together, they form the foundation of your business strategy and help guide all your decisions moving forward.

In the left side there's an open eye that stands for what product vision is – the future that we aim to create, the right side shows a closed eye representing what the product vision isn't – not a strategy, product spec or mission.
What is product vision?

Business Model: Decide on a business model (e.g., subscription, freemium, licensing). 

Choosing a business model defines how your startup will generate revenue and deliver value to customers. Your business model impacts everything from product development to marketing strategies and financial projections. 

  • It helps you forecast revenue and plan for sustainable growth.
  • Your model influences feature prioritization and development roadmap.
  • Different models require varied marketing and sales approaches.
  • A clear, viable business model is attractive to potential investors.

Common tech startup models include subscription (regular payments for ongoing access), freemium (basic features free, charge for premium), and licensing (selling rights to use your technology). Choose a model that aligns with your product, target market, and long-term goals.

lean canvass template that can help you decide on a business model when starting a tech startup
Lean canvas template can help you quickly define your business model

Remember, while it's important to decide on a model now, be prepared to adapt as you learn more about your market and customers.

Revenue Streams: Identify all potential revenue streams.

Knowing how your startup will make money is crucial for success. Multiple revenue streams can provide financial stability and growth opportunities. By identifying these early, you'll be better equipped to plan strategically and attract investors.

In general, tech startups often employ a variety of revenue streams, depending on their business model, product, and market.

SWOT Analysis: Analyze your startup's strengths, weaknesses, opportunities, and threats.

As the last aspect of a business planing, you need a SWOT analysis to understand your startup's position in the market. As each letter of this abbreviation stands, you identify internal strengths and weaknesses, and external opportunities and threats to make informed decisions about your business strategy. This simple but powerful tool guides resource allocation and helps you prepare for potential challenges.

A scheme describing what's in a SWOT analysis explaining each component.
Image credit: bitesizelearning.co.uk

3. Legal and Administrative Setup

The third step in our business startup guide covers essential legal requirements for officially launching your business. These formal procedures are crucial for ensuring your startup operates within the law.

Please note that specific legal requirements vary by country and state. So, we can’t provide direct links to useful resources here. However, there’s plenty of information available online about local regulations. If you find the process challenging, think of asking advice from local legal consultants who specialize in business formation.

Business Structure: Choose a legal structure (e.g., LLC, Corporation).

Choosing your startup's business structure is a crucial decision. It affects how you run your company day-to-day, the taxes you'll pay, and how much personal risk you take on. Your goal is to find a structure that protects you legally while still allowing your business to operate effectively. Consider your options carefully to select the one that best fits your startup's needs and future plans.

Register Business: Register your business name and obtain necessary permits and licenses.

Think of this as your startup's birth certificate. It's not just paperwork - it's what makes your business official and keeps you on the right side of the law. Don't skip this step, or you might face fines or even forced closure down the road.

Trademark and IP Protection: Secure trademarks and intellectual property rights.

Your ideas and brand are your startup's crown jewels - protect them! Trademarks and IP rights keep copycats at bay and give you legal ammunition if someone tries to steal your hard work.

Bank Account and Accounting System: Set up a business bank account and an accounting system for financial management.

Separate your business money from your personal cash - it's not just neater, it's smarter. A dedicated business account and a solid accounting system will save you headaches come tax time and help you track your startup's financial health at a glance.

4. Building a Team

Very often startups start really small and can have only one or two people in a team. Still, the moment comes when you need additional help to grow and scale. 

Core Team: Recruit co-founders and key team members with complementary skills.

Of course, it all depends on your own expertise, but it’s really a common to have two founders when launching a tech startup: 

  • One with technical expertise
  • One with business acumen

This division allows each founder to focus on their area of expertise, enhancing overall efficiency.

As your startup grows, you may need to expand your team to include developers, designers, marketers, or other professionals with specific technical skills. However, during the initial stages when budgets are often constrained, it's not always necessary to hire an extensive team.

One key role that is often overlooked in early-stage startups is that of a UI/UX designer. A designer can be invaluable during the product development phase (see step 5):

  • They can help prioritize features for your Minimum Viable Product (MVP), ensuring resources are allocated effectively.
  • Designers can create quick, cost-effective prototypes for user testing, which is typically faster than coding full functionality.
  • These prototypes allow for iterative design based on user feedback before committing to full development.

If hiring an in-house designer isn't feasible, you can team up with Eleken's designers. We work like a part of your team, but from our own space. After 100+ completed projects, we can design an app in any niche — from martech to geoservices. Contact us and get a free consultation.

Advisors and Mentors: Engage industry experts and mentors for guidance.

When you need specific expertise but can't/don’t need to hire in-house, consider consulting advisors or mentors. Find them on LinkedIn or professional networks like SCORE.org or micromentor to gain valuable insights without long-term commitments.

For example, we at Eeleken regularly engage with SEO experts, SaaS marketing experts or else to deepen our expertise or find knowledge that we lack.

Company Culture: Establish a positive and productive company culture from the beginning. 

As you start growing your team, it's crucial to prioritize company culture right away. Because it's far easier to build a strong culture from the ground up than to change it later. Your startup's culture sets the tone for everything you do, influencing how your team works, communicates, and innovates. 

5. Product Development

Product development includes many technical aspects and is quite costly, actually this stage requires the biggest investment unless you can do it on your own. Let's figure out how to navigate this stage as risk-free and cost-effectively as possible.

Prototyping: Create wireframes and prototypes for early feedback.

As you start thinking out the design of your product, it's crucial to consistently gather user feedback to ensure you're on the right track. Wireframing and prototyping are ideal for this purpose—they are cost-effective and enable you to quickly create multiple versions of the interface, allowing you to present them to potential users and receive early feedback.

Additionally, well-crafted prototypes can be powerful tools for attracting investor interest, effectively demonstrating your product's potential without the need for complete implementation. 

how to start a tech startup with a prototype?

MVP Development: Build a Minimum Viable Product (MVP) to test the core functionality.

When a prototype helped you understand the right direction of your future product, you may continue evolving it into an MVP.

A Minimum Viable Product (MVP) is a powerful tool to test your startup idea and avoid potential startup failure. Unlike a complete product, MVP has just enough features to validate your concept in the market. Basically, its main goal is to validate your concept in the market and gain valuable user feedback without going all-in on your project.

Agile Methodology: Use agile development practices for iterative progress.

Agile methodologies allow for flexible, incremental progress. By breaking development into short sprints, you can adapt quickly to feedback and changing requirements which is important for startups, ensuring your product evolves effectively.

A circle representing each cycle of an agile methodology useful when starting a tech startup. It consists of the following seps: plan, design, develop, test, deploy, review.
Image credit: sana.com

User Testing: Conduct usability testing to refine the product based on user feedback. 

It's crucial to put your product in front of real users early and often. Their unfiltered reactions can reveal blind spots in your design, highlight confusing features, and ultimately save you from failure.

Consider Quibi, the short-form video startup that shut down in 2020 after only six months. Despite $1.75 billion in funding, they failed because they didn't test their core assumption: that users wanted "quick bites" of content on phones in portrait mode. Proper user testing could have revealed this mismatch before launch, potentially saving the company.

6. Branding and Marketing

You can work on this step at the same time as you're developing your product, if you've got enough people or resources to handle both. Doing it this way helps make sure your product, your brand, and your marketing all fit together nicely. 

a landing page of a financial app designed by Eleken as a part of branding and marketing for building a startup
A landing page and product design align well together and set right expectations for potential users. Design made by Eleken for financial platform Prift

Brand Identity: Develop a strong brand identity, including logo, color scheme, and messaging.

Your brand identity is the face of your startup. It should reflect your values and resonate with your target audience, creating a memorable and trustworthy image in the market.

Online Presence: Launch a website and establish a presence on social media platforms. 

A professional website and active social media profiles are crucial for credibility and visibility. They serve as primary touchpoints for potential customers and investors to learn about your startup.

Content Marketing: Create valuable content to attract and engage potential customers.

High-quality, relevant content positions your startup as an industry authority. It helps attract organic traffic, nurture leads, and build trust with your target audience, ultimately driving conversions.

Tell people how they can solve their problems including using your software.

SEO and SEM: Optimize your website for search engines and consider search engine marketing.

Even the best content won’t attract people to your product if they can’t find it on the internet. Investing in search engines optimization (SEO) and search engine marketing (SEM) will help potential customers find you more easily when they're searching for products or services like yours.

7. Funding and Financial Planning

Now we come to a crucial part that many new entrepreneurs find both fascinating and challenging: finance. You've probably heard that running out of money is one of the top reasons startups fail. Let's look at how we can help you avoid this common pitfall.

Bootstrapping: Use personal savings and revenues to fund initial stages.

Bootstrapping means building a company from the ground up with nothing but personal savings and cash coming in from the first sales.

Bootstrapping is often seen as a "do it yourself" approach to starting a business. It can be a great way to validate your idea and build a solid foundation before seeking outside investment, if needed.

Fundraising: Seek funding from angel investors, venture capitalists, or crowdfunding platforms.

While using personal savings is a common initial step, it's typically limited to the early stages, such as developing a demo, prototype, or MVP (Minimum Viable Product). With a tangible product in hand, you can then approach investors for additional funding. This can be crucial for startups that need significant capital to grow quickly or enter competitive markets..

Investor Pitch: Prepare a compelling demo for investors. 

Your pitch should clearly articulate the problem your product solves, the value it brings to the market, and why your solution is unique. A well-crafted demo, showcasing your product’s key features and benefits, can make a powerful impression. It’s not just about explaining what your product does, but demonstrating how it works and the impact it can have. Tailor your pitch to resonate with the specific interests and concerns of your potential investors, and be ready to address any questions or objections they might have.

Financial Projections: Create detailed financial projections and a budget.

Potential investors won’t be swayed by an interesting idea or a colorful demo presentation alone; they need to see accurate financial forecasts that demonstrate a realistic path to profitability and long-term sustainability. Your projections should include estimated revenue, expenses, and cash flow typically over a period of three to five years.

8. Product Launch

The moment you’ve been working towards is finally here. All your efforts have led to this crucial stage. Let’s explore strategies to ensure a smooth and successful product launch.

Soft Launch: Release your MVP to a small audience for initial feedback. 

It’s already been briefly told throughout this article but start with an MVP. This approach allows you to test the waters, identify any issues, and make necessary adjustments before the full-scale launch. By refining your product based on real user insights, you can increase the chances of a successful public release.

Marketing Campaign: Plan and execute a comprehensive marketing campaign.

The more people will know about your future launch the better. There are many effective marketing strategies depending on the product you build and business model you have. A well-planned campaign not only generates buzz but also drives user engagement and conversion, setting the stage for a successful product launch.

Public Relations: Engage with media and influencers to generate buzz.

Building relationships with journalists, bloggers, and industry influencers can lead to valuable media coverage, increasing your product’s visibility. That’s exactly what you need when launching. 

You can build public relations by attending industry events and conferences, finding influencers on LinkedIn, or engaging with tech and startup communities on platforms like Reddit or specialized forums.

Customer Support: Set up customer support channels to handle inquiries and issues. 

After generating buzz and capturing attention, it’s crucial to maintain a positive customer experience. Set up customer support channels to handle inquiries, resolve issues, and provide assistance. Offering excellent customer support not only helps retain customers but also turns them into advocates for your brand. This ensures that as your product gains traction, your customers feel valued and supported, which is key to long-term success.

9. Growth and Scaling

If you thought that product launch would be the end of our How to Start a Startup journey, you were mistaken. In fact, it's just the beginning. Now your task it to keep your project growing and prospering.

User Acquisition: Implement strategies for user acquisition and retention. 

Acquiring new users expands your customer base and drives revenue growth. Retention ensures that users continue to engage with your product, leading to long-term profitability and reducing the need for constant new user acquisition. Both concepts should be your focus as an aspiring startup founder.

Feedback Loop: Continuously collect and analyze user feedback for improvements. 

A Feedback Loop involves the continuous process of gathering and analyzing user feedback to inform product improvements. By actively listening to your users, you can identify pain points, understand their needs, and make data-driven decisions that enhance the user experience. This iterative process not only helps in refining your product but also builds stronger relationships with your users, as they feel heard and valued.

Partnerships: Form strategic partnerships to expand reach and capabilities.

A strategic partnership is a mutually beneficial collaboration between two or more organizations that aligns with their long-term goals. This way businesses, you can access new customer segments, share resources, and leverage each other’s strengths. Partnerships can also help you enter new markets, integrate with other technologies, or co-develop new products. 

Scaling Operations: Optimize operations and scale your team and infrastructure as needed.

This involves streamlining processes, adopting efficient tools and technologies, and ensuring your team has the necessary skills and resources. Scaling also requires strategic hiring to expand your team, investing in robust infrastructure to support larger workloads, and maintaining a focus on quality and customer satisfaction. By carefully managing these aspects, you can sustain growth, avoid bottlenecks, and ensure your startup operates smoothly as it expands.

And here we are. You've now got a roadmap for starting your tech startup journey. Remember, every successful tech startup business began with a single step. Your path may not be easy, but with passion, perseverance, and the right strategy, you can turn your vision into reality. The tech world is constantly evolving, creating new opportunities every day. So don't wait – take that first step, embrace the challenges, and start building your tech startup today. The next big success story could be yours.

To deepen your knowledge and sharpen your skills, check out this list of best books on SaaS metrics every startup owner should read.

written by:
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Kateryna Mayka

Senior content writer at Eleken UI/UX design agency. Kateryna has 4 years of experience translating complex design concepts into accessible content for SaaS businesses.

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